Orders are dispatched through Royal Mail via Standard Delivery, typically arriving within 2-3 business days. Please allow up to 10 working days for delivery. If you haven't received your order by then, please pop me a message via my contact form for assistance.

All cards sent internationally are dispatched via Royal Mail International Standard.

A shipping fee will be quoted and added to your order at checkout. This is based on the value of your order. 

Please note that for customers outside of the UK, import taxes, duties, or VAT may apply to your order. These fees vary by country and in some cases may not be required at all, but please check your local government agency for these costs. Customers are responsible for all international duties upon arrival and unfortunately I don't have any control over them.

I am not liable for incorrect shipping addresses. If you notice an error, please contact me immediately. If the item has already shipped, please reach out to the carrier directly. Items returned due to incorrect addresses can be reshipped for an additional fee.

Damages

Cards are carefully packaged, but damage during transit may occur. If your order arrives damaged or with printing issues, please contact me within 72 hours with photos of the damage and your order number and I will arrange a replacement at no cost. I cannot replace cards with errors made during the ordering process.

Non Delivery

In the unlikely event that your card(s) do not arrive within 3 working days of the estimated delivery date, please contact me at hello@littlepotatostudio.com so I can look into.

If you wish to return or exchange an item, please contact me within 14 days of delivery and return it within 30 days.

Buyers are responsible for return postage unless the item is damaged.

Refunds will be processed within 7 days, but please allow up to 14 days for the refund to appear in your account.

Please send all returns to the address below:

Little Potato Studio, 102, Sandmere Road, SW47QH